Customer testimonials
We could try and convince you about the Ebico products, and our levels of service, but quite honestly, we’d rather let our customers speak for us.
Here are just a few of the comments we’ve had from customers over the last two years:
All three are great initiatives, particularly EquiGas as it aims to address not just well known issues such as climate change but also lesser known issues like fuel poverty which is a real issue for some but not widely discussed.
MISS L, ENGLAND
I am so pleased that I changed to Ebico. The customer service is great and I feel more at ease with the prices.
MR P, LONDON
Been on the EquiGas and EquiPower for a while now, saved a small fortune over my old provider. Service provided has been excellent. I have recommended you to lots of friends.
MR D, LONDON
I changed to EquiPower this year and am left wondering why I didn't make this move sooner. Your staff are both helpful, tolerant and courteous.
MR P, SCOTLAND
Marvellous idea to charge a flat rate. It really helps low volume users like me, as I don't use a great deal. With Ebico I don't get hit with a really expensive first tier that my consumption never gets beyond.
MR S, MIDLANDS
Since changing to your service a year ago, I have seen a drop in my fuel bills. Thank you!
I always get through when I phone and I can always understand the representative I speak to. My questions have always been answered fully and helpfully. I’m extremely pleased with the price and the service.
MS F, YORKSHIRE
It was so refreshing to receive such a nicely worded e-mail from a large company – it makes us feel that there is after all humans working in the big companies.
MR & MRS M, SOUTH EAST
I would like to thank you for the Showerdrop Shower Meter. This item arrived today and I am very pleased with it. Due to my illness I don’t go out at all and it was very nice to have a chance to get one of these. I already have an Owl electric meter showing how much we use.
With the cost of electric now these are needed, we had to cut right down over Christmas. You are really helpful to people like me. You have saved me a lot of money since I changed over to you. And now I have a Showerdrop to help me even more.
MR B, COMPETITION WINNER
Customer Satisfaction Ratings:
All information, and testimonials taken from Customer Survey 2008
