Useful contact phone numbers
- National Grid
0845 070 0203
To find out who currently directly supplies your property if you are unsure. - Consumer Direct
08454 040506
Government-funded telephone and online service offering information and advice on consumer issues. - Meterline
0800 220 995
To give us a meter reading to amend your bill or give us a reading for your next bill. Open 24 hours a day, every day of the year. - Careline
0800 622 838
Information about special services for the elderly, disabled or chronically sick. Open 8am to 6pm Monday to Friday and 8am to 2pm on Saturday. - Energyline
0845 777 6633
For information and advice on using energy wisely. Open 8am to 5pm, Monday to Friday.
I am thrilled with the service we receive from you. It’s such a refreshing change from my last provider. Thank You!
Mrs E, Cardiff
