Gas leak?

If you think you may have a gas leak:

Call the National Gas Emergency Number free on 0800 111 999.
Open doors and windows.
Turn off the gas at the mains control valve. Keep people away from the area.
Don’t turn light switches on or off, use doorbells, or any other electrical switches.
Don’t smoke, light a match or make any other kind of flame.

Electrical power cut?

If you need to report a power cut, contact your local network operator:

North Scotland
SSE Power Distribution 0800 300 999
South Scotland
SP Power Systems 0845 272 7999
North East England
CE Electric (NEDL) 0800 668 877
North West
United Utilities 0800 195 4141
Yorkshire
CE Electric (YEDL) 0800 375 675
East Midlands
Central Networks 0800 056 8090
West Midlands
Central Networks 0800 328 1111
Eastern England
EDF Energy 0800 783 8838
South Wales
Western Power Distribution 0800 052 0400
Southern England
SSE Power Distribution 08457 70 80 90
London
EDF Energy 0800 028 0247
South East England
EDF Energy 0800 783 8866
South West England
Western Power Distribution 0800 365 900
North Wales, Merseyside and Cheshire
SP Manweb 0845 272 2424

In this section

For all general customer enquiries

You can call the Ebico helpdesk at Scottish and Southern Energy:

0800 096 6344

Unique amongst gas and electricity suppliers, Ebico is a not-for-profit company. We know that electricity and gas prices rise and fall so our aim is to offer cheap electric and cheap gas on a fair basis with our customers having the option to add a robust carbon offset.

Tell a friend about Ebico